Why It’s Not Enough To Be An Expert

Why It’s Not Enough To Be An Expert

As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them[…]

Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara

Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara

In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts[…]

Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty

Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty

When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward[…]

How To Tell If Your Team Members Are Engaged

How To Tell If Your Team Members Are Engaged

Have you noticed a shift in team member engagement since the pandemic? Times of crisis or rapid change often bring out the best (and worst) in people, leaving most entrepreneurs with a team composed of those eager to pull their weight … and those only looking to get by. But what does engagement actually look[…]

The One Question To Ask Your Team

The One Question To Ask Your Team

As an entrepreneur, you’re responsible for providing leadership to everyone on your team, and you may find this becomes increasingly difficult during periods of instability and change. At Strategic Coach, we’ve thought long and hard about the best ways to take care of our team members and help them stay productive when stress is running[…]