How Are You Looking At 2021?

How Are You Looking At 2021?

It’s difficult to plan for the future when life feels uncertain, and that’s a reality we’ve all been living with this year. However, even though we don’t know what 2021 will bring, we can still make progress toward our goals. We can still plan to provide great leadership, to engage in incredible teamwork, and to[…]

Why It’s Not Enough To Be An Expert

Why It’s Not Enough To Be An Expert

As an entrepreneur, you’ve worked really hard to become an expert in your field. You know your clients expect the best, and you assume you’ll be rewarded for your knowledge. However, that’s just the starting point. It’s the bare minimum required to get your clients in the door. If you want to actually retain them[…]

Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara

Turning Teams Into Heroes And Customers Into Raving Fans: An Interview With Patti Mara

In this episode of the Team Success podcast, Shannon Waller speaks with Patti Mara, a successful entrepreneur, longtime coach for Strategic Coach®, and author of UpSolutions, an incredibly useful book for any entrepreneur looking to take their value creation and relationship-building skills to the next level. In the interview, Patti shares the three mindset shifts[…]

Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty

Shorten Your Stride: The Entrepreneurial Secret To Navigating Uncertainty

When life gets unpredictable and planning for the future feels impossible, successful entrepreneurs don’t just give up on their goals. They change tactics. In this episode of the Team Success podcast, Shannon Waller walks you through a simple and effective process for managing uncertainty, communicating expectations to your team and clients effectively, and working toward[…]

How To Tell If Your Team Members Are Engaged

How To Tell If Your Team Members Are Engaged

Have you noticed a shift in team member engagement since the pandemic? Times of crisis or rapid change often bring out the best (and worst) in people, leaving most entrepreneurs with a team composed of those eager to pull their weight … and those only looking to get by. But what does engagement actually look[…]